Also doesn't help that EGS have gotten their users accustomed to using coupons so once those go there's no incentive to spend. But I think the biggest fuck up for EGS is the community and lack of community features.
Community features let me know what games my friends own/wishlisted/playing so I can take a look at the store page to see if it interests me. The Steam community can see what the rest of the community is playing with CCU numbers. You also get to know when a game gets big and to jump on the hype train based on CCU as well. We've seen that with Valhiem, Loop Hero and Outriders. I can honestly say that I wasn't interested in buying Valhiem and Outriders at first but once I heard they hit 300k and 100k CCU I was thinking I should check them out.
As for the community it doesn't help that EGS soured their reputation with a chunk of the PC Gaming community with their aggressive exclusive deals. It will be hard to build that community because of that. There might be a group of friends and while one of them might be okay with purchasing on EGS because they provide good deals but there would likely be another friend in that group that disagrees with EGS exclusivity and in that situation they would probably end up staying on Steam. The only people I can see using EGS regularly are those that are hunting for a bargin.
Typing this up I've started to think that maybe EGS should have became a 3rd party key reseller instead. They can have a 12/88 cut so developers are happy. Valve gets 0% of the money so Timmy is happy. Epic actually makes money and doesn't have to develop features so Epic is happy. Games stay on Steam so consumers are happy.
Community features let me know what games my friends own/wishlisted/playing so I can take a look at the store page to see if it interests me. The Steam community can see what the rest of the community is playing with CCU numbers. You also get to know when a game gets big and to jump on the hype train based on CCU as well. We've seen that with Valhiem, Loop Hero and Outriders. I can honestly say that I wasn't interested in buying Valhiem and Outriders at first but once I heard they hit 300k and 100k CCU I was thinking I should check them out.
As for the community it doesn't help that EGS soured their reputation with a chunk of the PC Gaming community with their aggressive exclusive deals. It will be hard to build that community because of that. There might be a group of friends and while one of them might be okay with purchasing on EGS because they provide good deals but there would likely be another friend in that group that disagrees with EGS exclusivity and in that situation they would probably end up staying on Steam. The only people I can see using EGS regularly are those that are hunting for a bargin.
Typing this up I've started to think that maybe EGS should have became a 3rd party key reseller instead. They can have a 12/88 cut so developers are happy. Valve gets 0% of the money so Timmy is happy. Epic actually makes money and doesn't have to develop features so Epic is happy. Games stay on Steam so consumers are happy.