A fellow Shadow user!
I've been playing The Evil Within on it as of late, which runs mostly smooth at 1440p and max settings.
Yeah, base storage is weak, which hasn't bothered me too much. I haven't actually needed to use their support yet, so that's disappointing to hear. Ugh.
Otherwise, it's been the smoothest and cleanest cloud solution I've used so far (out of GeForce Now, Google's Ass Creed Odd beta prior to Stadia release, and ............ OnLive back in the day
). I really should try out the Stadia trial just for the hell of it to see what has improved.
I had not realized that Amazon/Parsec combo was even a thing, but that doesn't seem like a viable option for me. I'm not even sure I'd qualify to try it out, since I don't work for any company that would use it or am a student or anything. I'm a little confused and overwhelmed just looking at their FAQ pages lol I'd love to try it though, since it's a lot more powerful than the base Shadow sub.