Community MetaSteam | March 2021 - The Home of Obscure Indie Gaming

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Panda Pedinte

Best Sig Maker on the board!
Sep 20, 2018
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I'm playinh through Haruka's part of story on Yakuza 5 an I wasn't expecting
Ms. Park death and I doubt it was a suicide
:negative-blob:
 
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ExistentialThought

Coffee Lover ♥☕
Feb 29, 2020
1,659
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Whew, I was able to purchase an Omori t-shirt off of Omocat

I thought they would all be sold out. I love when I can find shirts for shows and games that are not too overt, got to keep my hobbies on the downlow unfortunately.



I oddly like these two, but would absolutely never wear them outside the house. Plus the top one is sold out anyway :cryblob:



Edit: Forgot to say, definitely play Omori, I recommended it a few months back, but still highly recommend it!
 
Reason: Forgot to recommend the game
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d00d3n

MetaMember
Jan 26, 2019
322
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Sorry to annoy you all with information about this, but I think Steam support just overextended their hand. My request for a refund on my preorder of Resident Evil Village was just denied. Apparently, my purchase of this pre-order does not qualify for a refund. To ensure future eligibility I have to make sure to cancel my preorders within two weeks!
 

CommodoreKong

Mercenary in the Badlands
Jun 15, 2019
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When did Steam support turn bad? I consider myself to be a collector of digital games on Steam and buy new games weekly. I rarely feel the need to request a refund, even if I think that the game I bought sucked, but refunds have been granted on the rare occasions I have requested one, irrespective of the "two week rule".

Apparently, things have changed over there, and my request was now denied with reference to the "two week rule" after what seems like automatic review of my request.

My request was extremely reasonable. I bought the windows 10 version of The Outer Worlds at release, and I wanted to simplify continuing to play the game (and support the developer) by purchasing the Steam version as well. Unfortunately, some bug prevented me from transferring my save file over to the Steam version, but I continued to wait for a fix. The fix never materialized and after the last DLC I guess they are done with the game, so I requested a refund for this version of the game on Steam that is of no use to me. Was denied automatically ... :(
How long ago did you buy the Steam version and if you played it how many hours did you play it for?
 
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d00d3n

MetaMember
Jan 26, 2019
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How long ago did you buy the Steam version and if you played it how many hours did you play it for?
I have played the game for 17 minutes, trying but failing to get my old save file to work since end of last year when I bought it.
 

PC-tan

Low Tier Weeb
Jan 19, 2019
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So the game sure does through a lot of shade at different things. At one point in time there was a disagreement with the name of the game because someone else was using that name and they were trying to sue. The game features them in the game and refers to them as "dim fool".


By the way does Steam have a place where you can. Watch the remote play live broadcast people that steam was hosting on the first day? Or was that a one day only thing?
 

Deku

Just nothing
Oct 19, 2018
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I have played the game for 17 minutes, trying but failing to get my old save file to work since end of last year when I bought it.
But it's way past the two week refund time. Them denying you refund is correct

Although your Resident Evil preorder should qualify you refund. I just checked on the store page, and I can't see that it doesn't offer refund
 

d00d3n

MetaMember
Jan 26, 2019
322
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But it's way past the two week refund time. Them denying you refund is correct

Although your Resident Evil preorder should qualify you refund. I just checked on the store page, and I can't see that it doesn't offer refund
It depends on how you look at it, I guess. It is not correct if they want to entice me to continue buying games at a premium through the Steam store for convenience and to get warranty. I rarely play games intensely for the first two weeks, so the actual warranty terms (two week grace period rather than review on a case by case basis) they offer are meaningless for me. Furthermore, dealing with this support issue has been anything but convenient.

I requested refunds for seven out of the nine games that I had purchased the last two weeks, and I requested refunds for all my pending pre-orders as well.

I see less game purchases on PC in my future and most of them going to key resellers like cdkeys.com.
 

Wok

Wok
Oct 30, 2018
4,923
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France
I got this answer:
Damn. That is disappointing. Even if your request did not follow the rules, I thought it could have been accepted by a human reviewer.

There are more details below, but even if you fall outside of the refund rules we’ve described, you can ask for a refund anyway and we’ll take a look.

If you bought the game 3 months ago, it might be too much though. When I did it once outside of the 2-week period, it was for a month-old purchase.

My request for a refund on my preorder of Resident Evil Village was just denied. Apparently, my purchase of this pre-order does not qualify for a refund. To ensure future eligibility I have to make sure to cancel my preorders within two weeks!
This is wrong.

When you pre-purchase a title on Steam (and have paid for the title in advance), you can request a refund at any time prior to release of that title. The standard 14-day/two-hour refund period also applies, starting on the game’s release date.
I think you may have triggered a warning flag by simultaneously requesting 7 refunds.

Refunds are designed to remove the risk from purchasing titles on Steam—not as a way to get free games. If it appears to us that you are abusing refunds, we may stop offering them to you. We do not consider it abuse to request a refund on a title that was purchased just before a sale and then immediately rebuying that title for the sale price.
Other than that, I would push further for the refund of RE Village.

My refund request was denied. Can I contest this decision?

If you feel that there has been an error in the handling of your refund inquiry, please submit another request at help.steampowered.com. The request will be reviewed by another Valve employee.
 
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Deku

Just nothing
Oct 19, 2018
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It depends on how you look at it, I guess. It is not correct if they want to entice me to continue buying games at a premium through the Steam store for convenience and to get warranty. I rarely play games intensely for the first two weeks, so the actual warranty terms (two week grace period rather than review on a case by case basis) they offer are meaningless for me. Furthermore, dealing with this support issue has been anything but convenient.

I requested refunds for seven out of the nine games that I had purchased the last two weeks, and I requested refunds for all my pending pre-orders as well.

I see less game purchases on PC in my future and most of them going to key resellers like cdkeys.com.
It may seem that I favor Steam in this case. But I feel that you should think twice or more times before purchasing a game. Buying games and request refunds most of the times will flag you as abuser. I believe Steam even tells you that you should read/watch reviews when refunding too many games in short time.
And also they have a refund policy for a reason, so that people don't abuse refund. They cannot change for each individual case.

I am sorry if what I say doesn't help at all, but I think Steam is correct for denying your refund request.

Buying from key resellers wont help you in the future at all. The situation is same if something doesn't work. You cannot refund
 
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Deku

Just nothing
Oct 19, 2018
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Control Season pass - €6.37 with Choice discount
 

d00d3n

MetaMember
Jan 26, 2019
322
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It may seem that I favor Steam in this case. But I feel that you should think twice or more times before purchasing a game. Buying games and request refunds most of the times will flag you as abuser. I believe Steam even tells you that you should read/watch reviews when refunding too many games in short time.
And also they have a refund policy for a reason, so that people don't abuse refund. They cannot change for each individual case.

I am sorry if what I say doesn't help at all, but I think Steam is correct for denying your refund request.

Buying from key resellers wont help you in the future at all. The situation is same if something doesn't work. You cannot refund
Buying from resellers will obviously help a lot because I will pay a lot less money for a lack of warranty that for me would be of equivalent utility compared to the Steam store warranty.

I don’t think it is likely that Steam will call me out as an abuser of their platform considering that I own 2500 games on it, but I will definitely report back if they do
 

dex3108

MetaMember
Dec 20, 2018
3,497
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If transferring save files wasn't mentioned by developer and publisher you can't say that game is broken and needs to be fixed.
 

Tizoc

Retired, but still Enabling
Oct 11, 2018
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Control Season pass - €6.37 with Choice discount
Tempting! Thanks for the heads up :3
EDIT: A month long discount huh? Will grab it in a few weeks then.
 
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prudis

anime occult member
Sep 19, 2018
10,314
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The Kingdom of Beer and Porn
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When did Steam support turn bad? I consider myself to be a collector of digital games on Steam and buy new games weekly. I rarely feel the need to request a refund, even if I think that the game I bought sucked, but refunds have been granted on the rare occasions I have requested one, irrespective of the "two week rule".

Apparently, things have changed over there, and my request was now denied with reference to the "two week rule" after what seems like automatic review of my request.

My request was extremely reasonable. I bought the windows 10 version of The Outer Worlds at release, and I wanted to simplify continuing to play the game (and support the developer) by purchasing the Steam version as well. Unfortunately, some bug prevented me from transferring my save file over to the Steam version, but I continued to wait for a fix. The fix never materialized and after the last DLC I guess they are done with the game, so I requested a refund for this version of the game on Steam that is of no use to me. Was denied automatically ... :(
iirc you have to request the refund throug a bit different way if you want human answer beyond the auomatic one (dont remember exact steps now).
Not sure about your case though as others said i would maybe be on the steam side with this one.. i guess will depend on luck with the support person
 

Li Kao

It’s a strange world. Let’s keep it that way.
Jan 28, 2019
7,910
16,023
113
Ladies and Gentlemen, because Death's Door looks absolutely fantastic, please allow me to post the reveal trailer.... NOW WATCH IT, GODDAMNIT! BIRD WITH A SWORD!

That very much was a perfect trailer to me. The narrative part is a little long but you follow it with pleasure, then bam, gameplay. Just waiting on reviews about the difficulty, but other than that, thumbs up.
 
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Cacher

MetaMember
Jun 3, 2020
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That very much was a perfect trailer to me. The narrative part is a little long but you follow it with pleasure, then bam, gameplay. Just waiting on reviews about the difficulty, but other than that, thumbs up.
Because I love birds, I had a giant grin on my face when watching the narrative part, and the animations are so fluid! :grinning-face-with-smiling-eyes:

I heard the developers were behind Titan Souls, but I haven't played that game yet. Wikipedia says
Titan Souls is a strategic, open world, 2D, top-down action-adventure, where the player has only one arrow and can only take one hit. The goal is to defeat the nineteen giant monsters called the Titans, which can, just like the player, only take one hit but only have one way to be defeated. During the fight, the player has to figure out how the respective boss behaves and by that find a way to defeat that boss. The difficulty is that the single arrow has to be charged to be shot and afterwards has to be retrieved to be reused, each action only able to be done while the player is standing still, making them an easy target for the bosses.
Sounds to me it is definitely not for everyone. On the contrary, Death's Door looks like a traditional action dungeon crawler.
 

Wok

Wok
Oct 30, 2018
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France
If Activision and Rockstar supported Steam and Geforce Now, I would have purchased Crash 4 and Read Dead 2 by now. What a waste for everybody involved!
 
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Tizoc

Retired, but still Enabling
Oct 11, 2018
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Le Pertti

0.01% Game dev
Oct 10, 2018
8,700
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lepertti.com
At first I really liked that combat in Yakuza 4 but now I'm towards the end and now I hate it. Not sure exactly what happened, think some enemies are just such a pain in The Ass that it becomes unfun. Like the bosses with a stick.
 
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Mor

Me llamo Willy y no hice la mili, pero vendo Chili
Sep 7, 2018
7,115
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This is actually really interesting, this is a copy-paste of my latest tweet.
Let's see, Could the closing of the PS3/Vita stores be an opportunity for some smaller devs to port some of their older stuff to PC/other platforms? this is really interesting and it would be amazing to see older Japanese content/console-exclusive Indie content coming elsewhere.
 

Ascheroth

Chilling in the Megastructure
Nov 12, 2018
5,371
12,382
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I started playing Enderal again. Still so gooooood.

Slowly continuing on my way to grow my Stealth Archer into a Ghost Blade by investing into Phasmalism to summon ghost buddies. Phasmalism is pretty investment heavy tbh, and the payoffs haven't been super great yet, but sooon!

(It's basically a summoning skill tree, but somewhat special. You need to actually find souls hidden in the world (they are unique) who determine the level and skills. Then you need to craft a talisman to actually put the soul in (each soul requires different mats for that) - You need to spend quite a few skill points to even start using them :grimacing-face:
In exchange summoning them does not cost mana, they have an unlimited summoning duration (unless they're killed), you can teleport them to your position with the press of a button and you can customize their equipment and combat style.
And as a Ghost Blade (which is the combination of the thief and phasmalism tree, you get a passive ability that immediately teleports your ghost buddy right behind an enemy and have them every time you do a sneak attack :blobeyes: )
WORTH IT
 
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